Bookings & order management your studio deserves.
Designed exclusively for pottery and ceramic studios — not adapted from a restaurant or generic events system. Whether you run paint-your-own sessions, pottery courses, or workshops, CollectIt handles everything: online bookings with deposits, course and workshop enrolment with automated waitlists and payment collection, a point-of-sale till with full stock and sales records, and automated collection tracking from the kiln to the customer.
No credit card required · Cancel any time
Sound familiar?
Running a pottery studio is brilliant. The admin side? Less so.
You're juggling a booking system, an EPOS system, and a collection sheet — and none of them talk to each other. Every day is three apps and a spreadsheet.
No-shows on your busiest sessions because there was no deposit. Or you're using a restaurant booking platform that was never designed for a pottery studio.
Customers queuing at the counter to pay while you're trying to clear tables. No card machine, no easy way to take payment without slowing everything down.
An overdue shelf that keeps growing because chasing customers manually takes time you simply don't have.
CollectIt solves all of this — and it's probably cheaper than what you're paying today.
One platform · Three tools built for pottery studios
BookIt
Online booking, deposits, Gantt schedule, courses & workshops, CRM
Explore BookIt →ChargeIt
EPOS till, full inventory, AI invoice import, gift vouchers, financial reporting
Explore ChargeIt →CollectIt
QR check-in, kiln day Gallery, customer tracking, overdue chasing, marketing opt-in
Explore CollectIt →Fill every session.
Cut no-shows to zero.
The only booking system built exclusively for PYOP studios — not adapted from a restaurant platform. Online booking with deposits, a live Gantt schedule, courses & workshops, takeaway boxes, and AI-powered setup in seconds.
AI-powered setup
Describe your studio and our AI sets up your entire booking system in seconds — session types, tables, time windows, and deposit amounts. No configuration headache.
24/7 online booking
Wake up to confirmed sessions — no phone calls
Deposits that commit
Pre-paid customers don't no-show
Live Gantt schedule
Every table, every booking, at a glance
Courses & workshops
Enrolment, waitlist & fee collection
Branded booking page
Your colours and fonts, not a generic form
Customer CRM
Full history, notes, and two-way messaging
Takeaway box hire
Take-home kits with booking & reminder flows
Smart or fixed sittings
Rolling windows or fixed-time workshops
Your till. No hardware,
no fees.
A full retail management system built into your browser. Photo-button catalogue, Stripe pay-at-table, live inventory, AI invoice import, gift vouchers, and a complete cash-up and reporting suite.
No card machine needed
Send a Stripe payment link straight to the customer's phone. They pay before they leave — no queuing, no hardware to rent, no paper receipts.
Full pottery inventory
Photo till buttons, live stock levels, and colour-coded reorder alerts. Stock depletes automatically with every sale.
AI invoice import
Photograph a supplier invoice — ChargeIt reads it, imports every item, suggests a selling price, creates till buttons, and starts tracking stock straight away.
Gift vouchers
Sell online or in-studio, redeem at the till. Unused balance stays on the voucher automatically.
Deals & promotions
3-for-2s, percentage off, fixed discounts — applied automatically or manually. Friends & family discount? Done in one tap.
Sales reports & cash-up
Full reporting suite with GP visibility per product, 3-month forecasts, year-on-year charts, and daily cash-up summaries.
BookIt deposit deducted automatically at checkout
From painting table to collection —
every piece tracked.
Customers scan a QR code, fill in their own details, and photograph their pieces. Kiln day: a photo gallery shows every pending order. One tap notifies all ready customers at once. Still not collected? Reminders go out automatically.
Your staff dashboard
Customer experience
Beautiful, branded emails sent automatically — no effort from you
Hi Sarah, thanks for dropping off your items today! 🎨
We'll email you as soon as everything is fired and ready to collect — usually 5–7 days.
Instant drop-off confirmation with photos & reference number
Live insights — month-on-month growth, forecasts & overdue tracking at a glance
Great news, Sarah! Here's how your painted pieces turned out after firing:
Please bring this email when you collect. We can't wait to see you! ✨
Fired photos & collection notification — sent the moment you're ready
Illustrative data — your real dashboard updates live as customers come through your door
From first brush stroke to happy customer
Here's exactly what happens at every stage — for your customers and your team — with CollectIt doing the heavy lifting automatically.
Phase 1
Painting day
Customer
They spot the QR code on your counter, scan it, and a clean form opens instantly in their browser. No download, no sign-up, no friction.
Name, email address, and photos of their painted pieces — all from their phone, in under 30 seconds. No handwriting to decipher later.
Your studio
Print the QR code and stick it on the counter, display it on your shop tablet for customers to scan, or if a customer struggles with technology — just open the submission link yourself and fill it in for them. Whatever works.
The moment they submit, the entry appears. Name, pieces, photos, reference number — all there. Zero manual entry, zero paper slips to lose.
CollectIt handles this automatically
Instant branded confirmation email sent — with their reference number and photos
They know they're booked in. You didn't lift a finger.
Phase 2
Kiln day — do your thing
Your studio
Every pending job is sitting in your dashboard while you get on with the creative work. Nothing falls through the cracks.
Once your pieces come out of the kiln, open the gallery — every submitted item is displayed in chronological order, exactly as customers photographed them on painting day. Work through the pieces in front of you, clicking each photo to match it to what's just been fired. As you click, the matching customers are highlighted. When you're done, one click sends “ready to collect” emails to all of them at once.
Need to let a customer know their pieces need an extra day in the kiln? Send a message directly from their customer record. Their reply comes straight back to you, and the full conversation is stored in the record forever. The bell icon means you'll never miss a message.
CollectIt handles this automatically
Beautiful “ready to collect” email sent — with their original painting-day photos and collection QR code
They can remind themselves exactly what they painted, and have their QR code ready to show on arrival.
Phase 3
Collection — and nothing left behind
Customer
Depending on your settings, customers receive either the original “ready to collect” email or a reminder the night before — both include their painting-day photos and their unique collection QR code, so they arrive prepared.
It's right there in whichever email they received — they just pull it up on their phone. No paper ticket, no hunting for a reference number.
Your studio
One scan pulls up their customer record — reference number, name, and their original photos — so you can reunite them with exactly the right items. Hand them over, press the green collected button, and their record updates immediately.
Anything that hasn't been collected gets automatically highlighted. You can see at a glance what's been sitting too long — no more mystery shelf.
CollectIt handles this automatically
If a customer doesn't collect — automatic reminder emails go out on your schedule
You choose the frequency. CollectIt sends the chasers, flags the overdue items, and keeps your shelf clear — without you having to remember anyone.
Stop paying for three tools to do one job.
Most studios already spend money on a booking platform, a card solution, and manual admin time. CollectIt replaces all of it.
Without CollectIt
Online booking platform £25–40/month
And it doesn't know anything about your kiln schedule.
Card machine / EPOS 1.75%+ per transaction
Plus hardware costs, monthly fees, and paper receipts.
Customer tracking Your time
Spreadsheets, paper slips, sticky notes on the overdue shelf.
Email reminders Another subscription
Or hours copy-pasting emails every week.
With CollectIt
Online booking + deposits
BookIt is included from Studio — no separate booking software needed.
Pay at the table
Customers pay on their phone via Stripe. No card machine needed.
Full customer tracking
QR codes, photo uploads, live dashboard, and one-tap ready notifications.
Automated reminder emails
Overdue chasing runs itself. Your evenings are yours again.
All of the above
From $39/month
14-day free trial · No credit card needed
What studios are saying
“We’ve started using it and it’s incredible! We take a picture of each customer’s items, fill in their details from their booking, and they get an immediate email confirming their piece is being processed. Once out of the kiln we send a fired photo and a collection notice. It’s so automated and easy — we know exactly where every piece is located. Even on a very busy Mother’s Day weekend we kept up with every customer and every pick-up. 100% recommend! 🤩”
“Having recently started using CollectIt in our pottery studio, there is already a noticeable improvement in collection times. The whole process is now more streamlined — the ability to contact customers, locate their items if there are any queries, and manage orders using just the one system is a game changer. The whole team have commented on the positive impact it has had on the day-to-day management of the flow of pottery through the studio. Highly recommend!”
“Hey! Just wanted to report back that CollectIt is going down a storm 🥹 we love it! The whole team is into it — a few were a bit resistant to the change to start with but they’ve been won over by how simple it is and how much simpler it makes our whole process 🙏👌”
Ready to bring order to your studio?
Start your free 14-day trial today, Full access - no credit card needed - simply create a login and have a play!
No credit card required · Cancel any time · Setup in under 2 minutes
Simple, honest pricing
CollectIt & ChargeIt on every plan — BookIt included from Studio
Pick the plan that fits your volume. Try it free for 14 days — no credit card needed.
Starter
Up to 200 submissions
CollectIt & ChargeIt for studios just getting started.
- CollectIt — QR check-in & customer tracking
- ChargeIt — EPOS till & sales reports
- Automated email notifications & reminders
- Overdue chasing on autopilot
- Customer photo uploads & messaging
- Unlimited staff accounts
Studio
Up to 500 submissions
The full platform for busy independent studios.
- Everything in Starter, plus BookIt:
- Sessions, courses & workshops
- Takeaway box hire bookings
- Online deposits via Stripe
- Gantt schedule & table management
- Gift vouchers
Growth
Up to 1,000 submissions
For high-volume studios with a packed kiln every week.
- Everything in Studio
- Sessions, courses & workshops
- Takeaway box hire bookings
- Online deposits & gift vouchers
- Gantt schedule & table management
- Unlimited staff accounts
Pro
Up to 2,500 submissions
For large, multi-session studios.
- Everything in Studio
- Sessions, courses & workshops
- Takeaway box hire bookings
- Online deposits & gift vouchers
- Gantt schedule & table management
- Unlimited staff accounts
All prices exclude applicable sales tax · 14-day free trial on every plan · No setup fees · Cancel any time
A submission is one completed customer form — one visit counts as one submission regardless of how many pieces they paint. Need more? Top up with 100 extra submissions for $10 — unused top-ups roll over.
Online payments via Stripe carry a 1% service fee per transaction, deducted automatically. No hidden charges beyond that.
Questions? We've got answers.
Can I use just one part of the platform?
Absolutely. Most studios start with CollectIt to sort out their collection workflow, then switch on BookIt and ChargeIt when they're ready. Each module is independent — use what you need, add the rest when it makes sense.
Do I need a card machine?
No. ChargeIt sends a Stripe payment link directly to your customer's phone — they pay at the table before they leave, and the money lands in your bank account. No hardware, no rental fees, no paper receipts. You can also sell and redeem gift vouchers, take cash, or save a balance to settle later.
Does BookIt handle courses and workshops as well as regular sessions?
Yes — BookIt has a dedicated Courses & Workshops section for multi-session bookings. Customers can enrol on a full course, pay online, and join a waiting list automatically if it's full. You can set a per-session price for late joiners too. It works alongside your regular rolling-window and fixed-sitting bookings.
How does BookIt reduce no-shows?
By taking a deposit at the time of booking. Customers who've paid something upfront are far more likely to show up — or cancel in advance if they can't. You set the deposit amount per session type. Automated reminder emails go out before each session too.
Can I brand my booking page with my studio's colours?
Yes — your public booking page is fully branded. Set your accent colour, font, hero image, and logo in BookIt settings and it all comes through on the customer-facing page. It looks like your studio, not a generic booking form.
How does ChargeIt manage stock and inventory?
ChargeIt keeps a live inventory of every product. Stock depletes automatically with each sale and colour-coded alerts flag low stock before you run out. The AI invoice import feature lets you photograph a supplier invoice — ChargeIt reads it, imports every item, suggests a selling price, creates till buttons, and starts tracking stock straight away.
Can CollectIt sell and redeem gift vouchers?
Yes — customers can buy gift vouchers online from your booking page or you can sell them in-studio through ChargeIt. Vouchers are redeemed at the ChargeIt till, with the balance tracked automatically.
What happens to items that aren't collected?
CollectIt flags overdue pieces on your dashboard and automatically sends reminder emails on a schedule you control — how often, how many times, and what they say. You can also send a one-off custom message at any point.
Does it work on mobile?
Yes — every part of the platform is mobile-first. The staff dashboard, Gantt schedule, QR scanner, ChargeIt till, and all customer-facing forms work perfectly on any phone or tablet. No app download needed.
What does it cost after the free trial?
Plans start at $19/month for CollectIt and ChargeIt. BookIt is included from Studio at $39/month. The only additional cost is a 1% service fee on Stripe online payments. No setup fees, no extras to unlock.